--- title: Support ยท Cavorite description: Get help with Cavorite, your AI Receptionist. Contact our team and find answers to common questions about setup, billing, voices, takeover, and more. last_updated: "2026-07-02" --- # Support How can we help? We read every message and usually reply within one business day. ## Contact ### Email us [support@cavorite.ai](mailto:support@cavorite.ai) Setup, billing, or anything else. ### In the app Settings > Help & Feedback. Send us a note without leaving Cavorite. ## Frequently asked questions ### Do you offer a free trial? Yes. Every new account gets 2 weeks free, so your AI agent can start handling real customer calls right away while you choose the plan that fits your call volume. Cancel anytime during the trial. ### How long does setup take? About 5 minutes from your phone. You download the app, answer a few questions about your business, pick a voice, and your AI Receptionist is live. Most setup is handled by Cavorite auto-pulling your hours, services, and address from your website or Google Business profile. ### Is there a web app, or is it mobile only? Cavorite is app-first today, on iPhone and iPad, with Android coming soon. You set up and run your AI agent from the app, where live transcripts and one-tap takeover happen. A web dashboard is coming soon. ### Is the AI agent available 24/7? Yes. Cavorite answers every call, every hour, every day. Holidays, 3am, weekends, when you are driving, when you are with another customer. You decide whether to take over from your phone in the moment, or let your AI agent handle the call and read the transcript later. ### How do I pick the voice for my AI agent? In the app, open your line and choose from a wide variety of natural-sounding voices, male and female, in American and British accents. Each one sounds like a real person on the line. Tap any voice to hear a sample before you commit, then save. Changes take effect immediately. ### How do I customize the greeting for my business? Open your line in the app and tap the Greeting row to edit it. Cavorite pre-fills a friendly default using your business name so you have something working from minute one. Rewrite it however you want. If you need help, tap Enhance and AI polishes your draft while keeping your meaning. ### Can your AI agent answer questions about my services, pricing, or menu? Yes. In the app, open your business and tap Knowledge Base, then upload a PDF or a photo of any document, such as a menu, price list, service sheet, policies, or FAQ. Your AI agent indexes it in the background, and within a couple of minutes it can answer caller questions from your own material. ### What happens if your AI agent cannot answer a question? Your AI agent is honest. If it does not know something, it tells the caller, offers to take a message or transfer to you, and flags the unanswered question in your call log so you can follow up. It will never invent an answer about your prices, hours, or services. ### What happens if I want to take a call mid-conversation? Tap Take over in the Cavorite app and you are on the line with the caller immediately. Your AI agent hands off cleanly, you finish the conversation, and the call records the AI portion and your portion as separate audio tracks for the call record. ### Can it book appointments into my calendar? Yes. Cavorite has a built-in calendar that books appointments as real events: the agent confirms a time with the caller, collects the details you ask for, and avoids double-booking. You can also connect the calendar you already use, Google or Outlook, so every booking shows up right on it. ### What if I already have a business phone number? You bring it. Cavorite shows you the exact carrier forwarding code for your provider with one-tap dialing. Your callers keep dialing the number you already publish, and the call quietly forwards to your AI agent when you cannot pick up. ### Will customers know they are talking to AI? Most will not notice. The voices are natural-sounding, so they sound like a real person on the line. If a caller asks directly, your AI agent is honest about being AI and can transfer them to you if they prefer a human. ### How do you handle missed calls when I am busy? You choose how it works, all set up in the app. Use call forwarding so Cavorite picks up every call, or only the ones you do not answer when you are busy. Or skip forwarding and give callers your dedicated Cavorite number directly. You can take over any call with one tap, and your AI agent can transfer to you when a caller asks for a human. ### Is Cavorite cheaper than hiring a receptionist? Yes, but cost is not really the point. A full-time receptionist only makes sense when you have enough volume to justify paying for all eight hours of their day, whether the phone is ringing or not. Cavorite catches routine questions and missed calls, so nothing is missed and no one is interrupted. ### Can I cancel anytime? Yes, no contracts. Cancel from the app or by emailing support@cavorite.ai and your billing stops at the end of the current cycle. Your call history, recordings, and configuration stay accessible during a 30-day grace window so you can export anything you want to keep. Still stuck? Email [support@cavorite.ai](mailto:support@cavorite.ai) and a real person will help. ## Sitemap [Site map](https://cavorite.ai/sitemap.md)